The challenge
What needed to change
Operations lived in scattered spreadsheets, chat threads and email. Managers had no single view of status, owners or blockers—and every week was lost to manual reporting.
All projects
Web appsB2B SaaSOperations platform
Northstar OS
A web operations hub that replaces spreadsheets with live workflows and team dashboards.
Project snapshot
- Headline result
- 18h saved weekly
- Timeline
- 10 weeks
- Category
- Web apps
- Code
- NO
01
18 hours saved weekly
02
1 shared source of truth
03
Faster handoffs across teams
The solution
What Nexora SG delivered
We mapped the real workflows, designed a role-based ops dashboard and built a web app with task boards, SLAs, alerts and exportable reports so the team could run the business from one place.
What we built
Product capabilities that matter
- Live ops dashboard and KPIs
- Role-based access for managers and staff
- Workflow boards with ownership
- Automated status reports
- Integrations with existing tools
Services used
Product strategyUX/UIWeb engineeringIntegrations
Technology stack
Next.jsTypeScriptNode.jsPostgreSQL
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